Close this search box.
Knowledge Base

How to Set Up Score Feedback Notification

You are here:

Go to your campaign and click on “Create notification“. Click on “Score Feedback“.


Title Message

Give your notification a Title by typing in field provided.

Description Message

Give your notification a Description Message by typing in field provided. ie, Rate from 1 to 5. 5 being excellent


You can leave Trigger on all pages to ON which will show the notification on all of the pages of your website.  If you turn it to OFF then you can customize a specific page or pages.

When the trigger is set to OFF you have the option from the drop down menu under:

Display Trigger

  • Delay – At what time do you want the notification to start showing to engage the visitor that has entered your site.  This starts in seconds and you can type a number or use the scroll arrows to set that time.
  • Exit Intent – If the visitor goes to exit your site by closing the browser you can have the notification display to give them a special message or deal for your product or service.
  • Scroll Percentage – If the person scrolls down the page you have the option to set the notification to show starting at 5% and up of the scroll bar.
  • Display notification once per session – You have the option for ON or OFF -A visitor session is cleared once the browser is closed. 
  • Display on small screens – You have the option for ON or OFF – Whether or not to display the notification on when pixels available are smaller than 768px. 


Display Duration

How many seconds to display the notification or for how long to you want the notification to display.  You can type in a number in the field provided or use the scroll arrows.  Set -1 to display forever.

Display Position

Where do you want the notification to display on your page for the visitor.

We offer different areas on the page.

You have a Drop down menu for positioning:

  • Top Left 
  • Top Center
  • Top Right
  • Middle Left
  • Middle Center
  • Middle Right
  • Bottom Left 
  • Bottom Center
  • Bottom Right

Display Close Button

This is if you would like to have an X on the notification for the visitor to close the notification

Display Branding

If you are an Enterprise member you will have your branding (website URL) on the notifications.  If you are not an Enterprise member the notification will display our branding (website URL)   You have the option to turn this ON or OFF if you have a paid plan..


You can make changes to the color of the title, description, background, button, and button wording all by just clicking on the color bars and choose the color, and click save.  The colors will instantly change.

Border Radius

You can choose from the drop down:

  • Straight
  • Rounded
  • Round

Border Width

Value from 0 to 5 for the border width of the notification.

Border Color

You can change the border color if you chose to have one by clicking on the color bar, choose the color, and click save.

Display Shadow

This is a drop shadow around the notification that shows prominently when the notification background is white.

You can Enable or disable the shadow around the edges of the notification.

Entrance Animation

How do you want the notification to enter on your site.

Choose from the drop down menu:

  • Fade In
  • Slide In Up
  • Slide In Down
  • Zoom In
  • Bounce In

Exit Animation

How do you want the notification to exit the site.

Choose from the drop down menu:

  • Fade Out
  • Slide Out Up
  • Slide Out Down
  • Zoom Out
  • Bounce Out
Was this article helpful?
Dislike 0
Views: 25

Convert more visitors into leads, demos, and sales with Social Proof

Add smart, attractive and converting social proof notifications to your website or online store, boost conversions and sales.